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The Legal Stuff

Ah, the legal stuff—because even the coolest platforms need a few rules! At MetaMerch, we’re all about making your merchandising journey smooth, but there’s some fine print to keep things running like clockwork (E&OE, of course!). We promise to keep it straightforward, so you can focus on what really matters—making your brand shine!

MetaMerch System

Terms & conditions

1. Acceptance of Terms
By accessing or using the MetaMerch system ("Platform"), the user ("Client") agrees to comply with and be bound by these Terms & Conditions. If the Client does not agree, they must not access or use the Platform.

2. License Grant
Meta-In Motion ("Provider") grants the Client a non-exclusive, non-transferable, limited license to access and use the Platform in accordance with these Terms & Conditions for the duration of the subscription period.

3. Use of the Platform

  • Authorized Users: Access to the Platform is restricted to authorized users as specified in the Client’s subscription plan. Unauthorized access is strictly prohibited.

  • User Responsibilities: The Client is responsible for maintaining the confidentiality of login credentials and ensuring that all activities conducted through the Platform comply with applicable laws and regulations.

  • Prohibited Uses: The Client must not use the Platform for any unlawful purposes, including but not limited to, distributing malware, unauthorized data extraction, or any activity that disrupts the integrity or performance of the Platform.

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4. Data and Privacy

  • Data Ownership: The Client retains ownership of all data entered into the Platform. The Provider does not claim ownership of this data.

  • Data Security: The Provider will implement reasonable measures to protect the Client’s data from unauthorized access, disclosure, or loss. However, the Provider does not guarantee absolute security.

  • Privacy Policy: The use of the Platform is also governed by the Provider’s Privacy Policy, which outlines the collection, use, and protection of personal information.

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5. System Availability
The Provider will make reasonable efforts to ensure the Platform is available 24/7, except during scheduled maintenance or unforeseen outages. The Provider is not liable for any losses or damages resulting from downtime or service interruptions.

6. Support and Maintenance

  • Standard Support: The Provider offers standard support services as part of the Client’s subscription plan. This includes access to technical support during regular business hours.

  • Upgrades and Updates: The Provider may periodically update the Platform to enhance performance or add new features. The Client agrees to accept and install these updates.

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7. Intellectual Property

  • Ownership: All intellectual property rights related to the Platform, including but not limited to software, content, and trademarks, are owned by the Provider.

  • Restrictions: The Client must not reverse engineer, decompile, or disassemble the Platform, or attempt to derive the source code or underlying ideas of the software.

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8. Fees and Payment

  • Subscription Fees: The Client agrees to pay the subscription fees as outlined in the order form or subscription agreement. Failure to pay may result in suspension or termination of access to the Platform.

  • Refund Policy: Subscription fees are non-refundable, except as required by law.

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9. Termination

  • Termination by Client: The Client may terminate their subscription by providing written notice at least 60 days before the end of the current subscription period.

  • Termination by Provider: The Provider may terminate the Client’s access to the Platform for non-compliance with these Terms & Conditions or for non-payment of fees.

  • Effect of Termination: Upon termination, the Client’s access to the Platform will be revoked, and the Client must cease all use of the Platform. The Client may request a copy of their data within 30 days of termination.

 

10. Limitation of Liability
The Provider is not liable for any indirect, incidental, or consequential damages arising out of or related to the use of the Platform. The Provider’s total liability under this agreement is limited to the amount paid by the Client for the subscription period during which the claim arose.

11. Governing Law
These Terms & Conditions are governed by the laws of the jurisdiction in which the Provider is located. Any disputes arising from this agreement will be resolved in the courts of that jurisdiction.

12. Amendments
The Provider reserves the right to amend these Terms & Conditions at any time. The Client will be notified of any significant changes, and continued use of the Platform constitutes acceptance of the revised terms.

13. Errors and Omissions Excepted (E&OE)
The Provider endeavors to ensure that all information provided in connection with the Platform is accurate and up-to-date. However, errors or omissions may occur, and the Provider reserves the right to correct any errors or omissions without notice.

14. Entire Agreement
These Terms & Conditions, along with any applicable order forms or subscription agreements, constitute the entire agreement between the Client and the Provider regarding the use of the Platform.

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